As a leader in software application development in Ontario, Konverge ‘s success story is one of trust and dedication. The company thanks its esteemed clients and partners, whose support has been crucial to its growth and achievements. Through collaboration, Konverge has overcome complex challenges, delivering innovative solutions with a significant global impact.

This anniversary is a testament to Konverge’s continuous innovation, commitment to quality, and passion for exceeding expectations. Looking to the future, the company is excited to leverage emerging technologies and explore new opportunities, continuing to drive the digital revolution.

Anniversary Highlights: A Roadmap of Konverge’s Evolution

1994: Foundation of Konverge, spearheading innovative software development.

2000: Strategic partnership with Armstrong Fluid and Technology.

2012: Launch of Field Eagle, revolutionizing inspection processes.

2014: Global expansion, amplifying our development capabilities.

2018: Introduction of MenuSano, transforming food service industry analytics.

2020: Unveiling a groundbreaking automotive industry product.

2024: Celebrating our 30th Anniversary, three decades of digital excellence.

Impact and Milestones: Konverge’s 30-Year Legacy

Rapid Growth: Konverge has experienced a 50% yearly increase in project volume, underscoring its growing capabilities and market trust.

Scaling Success: The company has evolved from small-scale projects to multimillion-dollar ventures, showcasing its enhanced expertise and market confidence.

Exceeding Milestones: With over 2,000 successful projects, Konverge demonstrates its unwavering commitment to excellence and customer satisfaction.

Global Expertise: Growing from a handful of innovators to a worldwide team of over 200 professionals, Konverge unites diverse skills and visions under one goal.

Are you looking to embark on a journey of digital transformation? Whether you’re a forward-thinking corporation seeking expert software development services, or innovative solutions like Field Eagle and MenuSano, or needing expert software development services, Konverge Digital Solutions empowers your vision.

Contact Information: Phone: 1-866-640-2345, Email: [email protected]

Contact Information

Sonia Couto
Managing Director
[email protected]
866-640-2345

The post Konverge Digital Solutions Marks Three Decades of Innovation in Custom Software Development appeared first on Konverge Digital Solutions.

What is Batch Tracking in Pharmaceuticals?

Batch tracking, also known as batch tracing or lot tracking, involves systematically monitoring and recording information related to a specific batch of pharmaceutical products. This process is fundamental for maintaining quality control, ensuring regulatory compliance, and responding swiftly in case of recalls.

In traditional pharmaceutical operations, batch tracking relied on manual record-keeping and paper-based systems. However, with the advent of technology, custom batch tracking software has become a game-changer, introducing efficiency, accuracy, and traceability into pharmaceutical processes.

Challenges in Traditional Batch Tracking Methods

Traditional batch tracking methods posed several challenges to pharmaceutical companies:

• Manual Errors: Paper-based systems were susceptible to human errors, potentially leading to inaccuracies in batch information.
• Time-Consuming: Manual tracking was time-consuming and could cause delays in identifying and addressing issues within a batch.
• Limited Traceability: Traditional methods offer limited traceability, making it challenging to pinpoint the source of an issue in the production or distribution process.

Benefits of Custom Batch Tracking Software

The adoption of custom batch tracking software brings forth a myriad of benefits:

• Enhanced Traceability: Custom software provides end-to-end traceability, allowing pharmaceutical companies to trace the journey of each batch throughout the supply chain.
• Real-time Monitoring: Automated batch tracking enables real-time monitoring, ensuring that deviations from the standard operating procedures are detected promptly.
• Error Reduction: By eliminating manual data entry and introducing automated tracking, the software significantly reduces the risk of errors in batch information.
• Regulatory Compliance: Custom batch tracking software is designed to meet regulatory requirements, facilitating compliance with industry standards.

Explore one of Konverge’s offerings: Field Eagle

Integration with ERP Systems

Pharmaceutical companies are integrating batch tracking software with Enterprise Resource Planning (ERP) systems to streamline operations further. This integration enhances overall operational efficiency by synchronizing batch data with other critical aspects of the business, namely inventory management, production planning, and distribution. It is effective in the following ways:

1. Holistic Efficiency:

• Synchronized Processes: Seamless data flow aligns batch tracking with broader operational functions.
• Real-time Accessibility: ERP’s centralized platform grants instant access to batch statuses, inventory, and production schedules.

2. Optimized Operations

• Stock Optimization: Enhances visibility for stock optimization and resource utilization.
• Enhanced Traceability: Ensures traceability across the supply chain for better inventory control.

3. Precision Planning

• Demand Forecasting: Facilitates advanced demand forecasting for informed production planning.
• Resource Efficiency: Optimizes resource utilization, enhancing productivity and cost-effectiveness.

4. Efficient Distribution

• Order Fulfillment: Streamlines order fulfillment for accurate and timely deliveries.
• Compliance Assurance: Ensures compliance with regulatory standards during distribution.

5. Informed Decision-Making

• Analytics and Reporting: Lays a robust foundation for data analytics, supporting strategic decision-making.

Future of Batch Tracking in Pharma

The future of batch tracking in the pharmaceutical industry looks promising. Advancements in technology, including integrating Internet of Things (IoT) devices and blockchain, are expected to bring about even greater transparency, security, and traceability to batch-tracking processes.

Read Blog: 2024 Trends: How Custom Software is Reshaping the Tech Landscape

Conclusion

In conclusion, the pursuit of precision in pharmaceutical operations stands as an unwavering commitment, and the integration of batch-tracking software is a pivotal catalyst for achieving this goal. The transition from conventional, manual methods to tailored software solutions signifies a substantial leap forward in terms of efficiency, accuracy, and regulatory compliance.

As pharmaceutical entities persist in their pursuit of operational excellence, the synergy between batch-tracking software and ERP systems emerges as a crucial avenue. The integration of these technologies not only ensures streamlined operations but also fosters a proactive approach to emerging industry trends and advancements.

Partnering with Konverge

With over 30 years of unparalleled Software Development expertise, Konverge is a trusted ally in your Custom Pharmaceutical Manufacturing Software needs. Our tailored solutions are crafted to meet the unique demands of the pharmaceutical industry, ensuring precision, compliance, and innovation.

Embark on a precision-driven path with Konverge by booking a free consultation. Let our seasoned experts guide you toward harnessing the full potential of custom pharmaceutical manufacturing software. Elevate your operations, enhance compliance, and pioneer innovation in the dynamic landscape of pharmaceuticals.

The post Precision Pharma Operations: A Deep Dive into Batch Tracking Software appeared first on Konverge Digital Solutions.

Understanding the Essence of Custom Software for the Holidays

Custom software solutions are designed to align perfectly with a business’s workflow and requirements, providing unmatched flexibility and scalability. This bespoke approach allows companies to address specific pain points and operational bottlenecks that might intensify during the holiday season.

• Tailored Workflow Enhancement: Custom software integrates seamlessly into existing workflows, optimizing processes specific to a company’s operations. This integration streamlines tasks, minimizes redundant efforts, and ensures a more efficient workflow even during the busiest periods.

• Scalability and Flexibility: Unlike off-the-shelf solutions, custom software can scale according to seasonal demands. Whether it’s accommodating a sudden influx of orders or expanding server capacity to manage increased website traffic, custom solutions offer unparalleled scalability.

Streamlined Operations in the Festive Frenzy

During the holidays, businesses often witness a manifold increase in orders, customer inquiries, and website traffic. Custom software plays a pivotal role in streamlining these operations, automating processes, managing inventory effectively, and ensuring smooth order processing and fulfillment. 

• Automated Inventory Management: Custom software solutions can automate inventory management, keeping track of stock levels, triggering reorder alerts, and synchronizing inventory across multiple channels. This automation minimizes the risk of stockouts and overstocking during the holiday rush.

• Efficient Order Processing: Custom software streamlines order processing, reducing manual errors and processing times. Through integration with other business systems, orders are swiftly processed, ensuring timely delivery to customers, a critical aspect during peak periods.

Elevating Customer Experience

Enhancing customer experience is crucial during the holidays. Bespoke applications enable businesses to create personalized experiences for customers, from optimized and user-friendly interfaces to targeted marketing campaigns based on customer behavior and preferences. This personalized touch not only increases customer satisfaction but also boosts brand loyalty.

• Personalized Marketing Campaigns: Customized software leverages data analytics to create personalized marketing campaigns. Businesses can tailor promotions and offers by analyzing customer behavior and purchase patterns, resonating more effectively with their audience.

• Seamless User Experience: Tailored software ensures a seamless user experience across multiple devices through intuitive interfaces and responsive designs. This reduces bounce rates and cart abandonment, crucial metrics during heightened holiday traffic.

Ensuring Security and Reliability

Cyber threats and data breaches are on the rise during the holiday season. Made-to-order software is built with robust security measures, protecting sensitive customer data and safeguarding businesses against potential cyberattacks.

• Enhanced Data Security: Custom software solutions integrate advanced security features, including encryption, multi-factor authentication, and regular security updates. This proactive approach shields businesses from potential vulnerabilities and data breaches.

• Reliable Performance: Custom software is developed and rigorously tested to ensure reliability even during peak periods. This reliability minimizes downtime, ensuring that businesses can operate smoothly and cater to customer demands without disruptions.

Adaptability and Future-Readiness

Custom software solutions are not just a short-term fix for the holiday season; they provide long-term benefits. They are adaptable to changing business needs and can be continuously updated and improved to meet evolving customer expectations and industry trends.

• Continuous Improvement: Unlike off-the-shelf solutions, bespoke software allows for ongoing enhancements and updates. Businesses can adapt the software to accommodate new features and functionalities, ensuring it remains relevant in an ever-evolving market.

• Future-Proof Solutions: Investing in tailor-made software is an investment in the future. By providing solutions that can evolve and grow with the business, companies can stay ahead of the competition and remain resilient in the face of industry shifts and technological advancements.

Conclusion

In conclusion, the significance of custom software solutions in optimizing business operations during the holiday season cannot be overstated. This specialized software serves as the linchpin for streamlining processes, enriching customer experiences, and fortifying cybersecurity measures. The adaptability and scalability intrinsic to custom software empower businesses to navigate the hustle and bustle of the festive season with unparalleled efficiency and effectiveness.

With over 30 years of industry experience, Konverge has been a trailblazer in crafting bespoke software solutions that meet diverse business needs. Our expertise lies in delivering tailor-made software that not only addresses immediate holiday demands but also establishes a sturdy groundwork for sustained growth and triumph. This approach ensures that businesses remain competitive and resilient within an ever-evolving marketplace.

Book a free consultation today and let our seasoned experts guide you towards innovative, personalized solutions that amplify your business performance and ensure a successful holiday season and beyond.

The post Holiday-Ready Custom Software Solutions: Enhancing Festive Business Operations appeared first on Konverge Digital Solutions.

Enhancing User Experience & Web Optimization

A seamless user experience on your website is indispensable, especially during the holidays. Visitors expect speed and responsiveness. Hence, optimizing load times, ensuring mobile responsiveness across various devices, and simplifying navigation to captivate and retain visitors is crucial. Employ A/B testing to fine-tune landing pages and checkout processes, leveraging Konverge’s expertise in enhancing web user experiences with tailored software solutions.

Leveraging Social Media for Promotion

Crafting compelling and engaging content resonates deeply with your audience, especially amidst the festive rush. The key lies in understanding your audience’s pulse and tailoring strategies to target specific demographics. Amplify your product visibility through curated, tailored content that resonates with your potential customers. Engaging storytelling, vibrant visuals, and interactive campaigns are tools that, when wielded thoughtfully, create an immersive brand experience, fostering deeper connections and driving engagement across social media platforms. 

Strategies for Mobile Experience Enhancement

In the mobile-driven landscape, a robust mobile strategy is imperative. Konverge’s approach focuses on user-friendly onboarding flows, offering in-app support, and leveraging mobile help-desk software. These strategies enhance user engagement and drive brand loyalty during high-traffic holiday seasons with customized software solutions.

Handling High Traffic Influxes

Handling heavy web traffic demands an intricate strategy that goes beyond conventional measures. Employing advanced caching mechanisms optimizes page load times and minimizes server strain. Load balancing techniques distribute traffic evenly across servers, preventing overload and ensuring consistent performance. Meticulous data management involves efficient handling of information influx, contributing significantly to sustained website stability during traffic surges. Integrating multiple servers and Content Delivery Networks (CDNs) further enhances performance, delivering a seamless user experience even under heightened traffic conditions.

Mitigating Holiday Pitfalls

Proactively anticipating and strategizing for potential challenges is essential in maintaining a robust digital infrastructure. Foreseeing issues such as server crashes, prolonged loading times, security vulnerabilities, and disruptions in user experience is critical. Implementing strategic measures to preemptively address these challenges ensures uninterrupted business operations and effectively mitigates risks during the heightened demands of peak holiday periods. This approach helps fortify the system against unforeseen disruptions, safeguarding business continuity and user satisfaction.

Understanding Code Freeze during the Holiday Season

Businesses implement code freezes during holidays to ensure website stability during critical periods or when they expect high traffic on the website. This strategic measure prevents unexpected issues or disruptions that new updates may cause. It prioritizes essential tasks, focuses on testing and quality assurance, and optimizes resource allocation. Ultimately, code freezes aim to maintain a stable user experience, minimizing risks and ensuring operational resilience during peak traffic or important business events.

Best Practices for Code Freezes:

• Thorough Planning: Engage in comprehensive discussions about code freezes, weighing their advantages and disadvantages while aligning with business goals and customer expectations.
• Prioritize High-Impact Projects: Execute crucial optimizations to ensure optimal website performance before the freeze. Konverge’s expertise guides businesses in identifying and implementing impactful changes.
• Identify Post-Freeze Projects: Recognize projects better suited for implementation after the holiday season to streamline operations and mitigate risks during peak periods.
• Supervised Implementation: Ensure meticulous execution of the freeze, setting up protocols for handling potential issues. Konverge’s guidance aids businesses in executing code freezes effectively.
• Cautious Approach to Fixes: Address post-freeze site issues meticulously to prevent the introduction of new problems. Konverge’s expertise ensures systematic handling of any arising issues post-freeze.

Conclusion

In wrapping up, navigating the complexities of the holiday season demands meticulous planning and strategic execution of software development strategies. A profound understanding of these intricacies empowers businesses to ensure operational resilience amidst the festive rush. Businesses can confidently navigate this crucial period by leveraging expert insights, optimizing performance, and strategically managing code freezes, ensuring a seamless and reliable digital presence. Konverge Digital Solutions, with its 30 years of experience, is your one-stop shop for all your software needs. Book a demo today. 

The post Navigating the Festive Rush Amidst Holiday Traffic & Code Freezes appeared first on Konverge Digital Solutions.

Artificial Intelligence (AI) Takes Center Stage

In 2023, Artificial Intelligence has firmly established itself as the driving force behind many software innovations. The world of AI, particularly machine learning and natural language processing, is expanding at an astonishing rate. From healthcare to finance, AI is being applied to provide data-driven insights, automate processes, and enhance user experiences.

• In 2023, the AI market is expected to reach $118.6 billion, according to market research firm Tractica. AI is being widely adopted across various industries, including healthcare, finance, and education, with applications in augmented analytics, automated testing, and more.

Low-Code and No-Code Revolution

One of the most significant shifts in software development is the proliferation of low-code and no-code platforms. These solutions empower individuals with various levels of technical expertise to actively participate in the development process. In 2023, we’re witnessing a democratization of software creation, making it more accessible and collaborative than ever before.

• Gartner predicts that by 2024, low-code application development will be responsible for more than 65% of application development activity.

Human Augmentation – A Fusion of Tech and Humanity

Human augmentation is a trend gaining ground in 2023 as technology becomes an integral part of our lives. Wearables, powered exoskeletons, and even implanted microchips are enhancing human capabilities across industries. From healthcare to manufacturing, human augmentation is revolutionizing how we work and interact with technology.

• According to Statista, the global wearables market is projected to reach 935.4 million units shipped in 2023.
• The global market for medical implants and devices is substantial. Transparency Market Research projected that the global medical implants market would reach $134.3 billion by 2027.

Augmented Reality (AR) and Its Real-World Impact

Augmented Reality is no longer confined to science fiction; it’s a tangible part of our lives in 2023. AR is significantly impacting industries like retail, navigation, and advertising. Marketers are harnessing AR’s potential to engage and connect with consumers innovatively.

• A report by Research and Markets estimates that the global AR in the education market is expected to grow at a CAGR of 82.3% from 2020 to 2025.
• A study published in the Journal of Medical Internet Research found that AR-assisted surgery planning reduced surgical time by 15% and improved accuracy.

Virtual Reality (VR) – Beyond Gaming

In 2023, Virtual Reality is extending its reach beyond gaming. It’s becoming a crucial tool in education, corporate training, and customer service. The immersive experiences offered by VR are transforming the way we learn, work, and interact with products and services.

• A Gartner report predicts that by 2024, 40% of enterprises would be using VR for customer service and product support, improving customer satisfaction.
• A PwC survey found that 23% of enterprises already use VR for training, and 82% believe VR will become a crucial part of training in the future.

Read Blog: Exploring Image Recognition: The Pros and Cons Unveiled

Cloud-Based Solutions – The Backbone of Modern Software

Cloud technology continues to be the backbone of modern software development. It offers scalability, cost-efficiency, and accessibility. We are witnessing the emergence of distributed cloud solutions, promising even more dynamic and flexible software deployment.

• In a McKinsey survey, 80% of respondents reported that their organizations adopted cloud-based collaboration tools during the pandemic, highlighting the importance of cloud solutions in ensuring business continuity.
• A survey by O’Reilly found that 66% of organizations believe that cloud computing has a significant impact on their ability to innovate.

Internet of Things (IoT) – A Connected World

The Internet of Things is seamlessly integrated into our daily lives. IoT’s applications are expanding from smart homes to healthcare. AI and Big Data enhance IoT’s capabilities, making it a pivotal part of our tech-driven world.

• A study by Ericsson predicts that by 2030, the number of IoT devices connected to cellular networks will reach 24.6 billion, with a significant portion benefiting from 5G.
• A report by BusinessWire predicted that by 2025, the global market for IoT healthcare solutions would reach $534.3 billion.

Blockchain Beyond Cryptocurrency

Blockchain, initially famous for cryptocurrency, is diversifying its applications in 2023. It’s no longer confined to financial sectors; it’s becoming a game-changer in supply chain tracking, secure data recording, and developing decentralized apps (dApps).

• According to DappRadar, daily active dApp users reached 2.36 million in the first quarter of 2023.
• A report by Statista estimated that the global blockchain in the healthcare market would reach $1.6 billion by 2025, growing at a CAGR of 47.1%.

Progressive Web Apps (PWAs) – Bridging Web and Mobile

Progressive Web Apps are gaining prominence in 2023, blurring the lines between traditional websites and mobile apps. PWAs offer seamless user experiences and are showing significant improvements in engagement and conversion rates. Developing and maintaining PWAs is often more cost-effective than traditional mobile app development, as a single PWA can work across different platforms.

• Companies adopting PWAs have reported notable improvements in conversion rates. For example, Aliexpress experienced a 104% increase in conversion rates after implementing a PWA.

Automated Code Reviews for Code Quality

AI-based automated code reviews are streamlining software development in 2023. They ensure code quality and reduce manual review efforts, resulting in faster software deployment. Popular automated code review tools like DeepSource, Codacy, and CodeClimate have gained widespread adoption in the development community.

• A survey by GitLab found that 57% of security professionals have either adopted or plan to adopt security practices earlier in the software development life cycle.

Read Blog: What Comes After Digital Transformation?

Conclusion:

In the current year of 2023, the software development landscape is at the forefront of innovation, continuously pushing the boundaries of what’s possible. From the expansive realm of Artificial Intelligence to the widespread adoption of low-code and no-code platforms, the tech industry is in a state of constant evolution, reshaping various sectors and redefining our relationship with technology.

These trends are not isolated but intricately connected, creating a dynamic and collaborative environment that fosters innovation. As we navigate the software development landscape of 2023, we find ourselves on the cusp of a future teeming with exciting possibilities. The journey has only just begun, and the software development world has never looked more promising.

When it comes to staying at the forefront of these software development trends, having a team of knowledgeable and experienced developers is paramount. This is where industry leaders like Konverge Digital Solutions genuinely shine. With over 30 years of experience in the field, Konverge boasts a team of experts who understand the intricacies of these emerging trends. Our commitment to excellence and innovation has consistently set us apart in the industry. So, as we embrace this era of technological advancement, having Konverge Digital Solutions by your side ensures that you’re working with the best in the business. Contact us for a free consultation today. 

The post A Look at the Latest Software Development Trends in 2023 appeared first on Konverge Digital Solutions.

Konverge takes pride in building partnerships with its clients. We believe that trust and good business is more important than mere transactions. Every B2B or service related relationship should be examined for these 9 points we think show that you and your software provider are on the right track. It’s a relationship, and both parties need to be fully committed.

1. In depth research.

Always check a company’s online presence. It’s imperative that you get familiar with the culture and ethos of a company you plan to do work with. Software is an intimate and often long-term commitment, and you want to know exactly who you’re picking and what their beliefs and work ethic is like.

Learn a bit about the industry, check out competitors and blogs and get familiar with pricing and target markets of each company. Make sure the fit is there by checking reviews and social commentary.

2. There are no bad questions, so don’t be afraid to ask.

There is often a lot of lingo and foreign jargon that you may not understand when you’re dealing with a software company. It’s better to ask the simplest question than not to. The impact on your business down the line due to miscommunication is not worth it.

3. Don’t be afraid to answer questions and give information.

In a business setting, there are some tough questions that need answers. At the end of the day, the more your software company knows about and understands about your business, the better it will do. You want every project to be as close to the core of your brand as you can get it, and you’ll have to give information to get there.

4. Documentation is important.

Always get copies of agreements, RFPs, Requirements, Project Plans and anything else you’re working on.

With projects being in constant flux and often more than one running simultaneously, you want to document everything and keep it in good order. A company that fails to provide you with what you ask for, or refuses to do so is a company you should run from quickly.

If you are working on a complicated project, ask for the explanation and details to be documented too. It’ll help anyone looking over the work down the line.

Don’t forget to give the same in return, your software company also wants to have everything catalogued!

5. Empathy and understanding are key.

Projects always become living beings, and people working on them are only human. Make sure that you did your research about what the company is like, and then always come to the table with compassion and the belief that the other side is working for your benefit together.

Every project has its challenges, and not every delay and setback is the fault of the supplier, and likewise it’s not always the fault of the provider.

6. Finances and budgeting are a conversation to have.

Be honest with yourself when you’re looking at your budget and be honest with the company you’re asking to work for you. If you don’t know what the future budget will be, make it clear. If you don’t have extra cash in case of something needing change, make sure the software company knows this to prevent problems, overcharges and frustration.

Estimates are just that, estimates. Be realistic about the fluctuations and educate yourself on what the pricing is based on.

7. Be open to new ideas.

The field is ever changing! Exciting opportunities, new software, and specialty programs are always cropping up. Listen to your software company when they bring you a new idea or potential change. It may not be for you, but it’s worth knowing different options exist out there. Who knows? Your next project or hurdle may just be in need of some innovative new thing.

Trust that your software company knows what it’s doing. If there’s some new changes or alterations in how a project is being done, the company most likely has a very good reason to do it that way.

8. Protocol is important.

If you’re given a contact for a project, follow up, and use them. Your appointed person is most likely to know any question you have and are tasked with helping you. Going to someone else will end up frustrating everyone. You’re probably not going to get all the information from someone else and the person tasked with helping you may get in trouble.

9. Stay in touch, even if the project is finished.

Your project may be done, but your partnership is not. It’s always a good idea to continue to check in, get updates, the latest information, and help. Companies most often keep the same software provider for more than one project, and keeping in touch will have a positive effect resulting in better relations and a shorter learning curve.

Here at Konverge, we value relationships with our clients. We always put your needs first. Our Custom Software development solutions help you bring your business vision to life. People first, tech second. Let us be your ideal tech partner. We’re people first, tech second.

Find out more about Konverge’s approach or book a consultation today.

The post Building Strong Partnerships: 9 Key Elements for Client-Provider Success appeared first on Konverge Digital Solutions.

Many organizations are now venturing into various integration processes to digitize their business operations and customer engagement. Digital transformation employs the use of technology and other digital tools to improve initial digital processes in place. Digital technology is integrated into various departments in a business setting and imparts a change in how they operate.

Some companies have progressed further than others in the digital transformation process. Many companies still consider themselves in the early stages of digital transformation. For those still working through the justifications and arguments, here are some reasons why it is worth the effort. After the digitization of assets in your company, here’s what comes next:

Improved Customer Experience

A smooth business entails having a frictionless customer experience. For instance, take the case of customer data entry. When you want your customers or clients to fill a series of documents, this can be tedious. Digitizing and automating the whole process would lift the burden off their shoulders, which is a good thing.

It’s commonly understood in the customer service field that “effortless customer experience” is one that businesses should strive towards. With this in mind, any steps that can reduce the roadblocks on a customer’s journey need to be embraced.

Efficiency in your Organization will Increase

By the very nature of digital transformation, workflows are made more efficient, faster, and easier. As businesses digitize legacy processes and procedures, they are given an opportunity to document what is actually happening. Over time, these improvements let companies automate labor-intensive processes. This helps customers receive better and more prioritized services.

Digital Transformation Keeps You in the Market

A successful business should keep up with the competition. Now that your organization would run faster and more efficiently, your profits would most likely increase.

Your competitors are also familiar with what comes after digital transformation. You need to recognize that it is crucial for the future success of your business. As such, only a considered competitive strategy would keep you on edge and maintain you there.

With cost management, quality improvement will increase sales and customer satisfaction, and your earnings are more likely to increase. The bottom line is that digital transformation has the ability to help your business grow and succeed.

The Human Workforce

Engaging the human element is a holistic model that enables your strategy in digital transformation. From engineers to designers and production managers, staff at all levels are required.

Digital transformation is not just about technology and tools. It includes having the right people in place with the right skills. Automation, for example, is transforming many industries. Employees impacted by these technologies need retraining to ensure that they still have growth opportunities available to them.

Similarly, process improvements that remove redundant job functions need addressing. Are those employees being transitioned out or is there value in retraining them for the new roles that digital transformation creates?

Today’s economy and workforce are radically different from what it was a decade ago. The rise of remote working as a norm and the gig economy itself are both facets of this trend. Companies that embrace digital transformation need to understand the human challenges that underlie this transformation.

Artificial Intelligence – Machine Learning and Basic Analytics

Artificial Intelligence (AI) continues to drive digital transformation to the next level as time goes by. With all the data available, AI can effectively analyze patterns in large volumes of data.

Machine learning and Artificial Intelligence are two technologies that work together. Machine learning is a specific subset of Artificial Intelligence that trains a machine on how to learn. This technology makes it easier to analyze astronomical amounts of data automatically in a simplified manner. This helps to deliver more accurate and useful results.

Now that you are business-oriented, you might want to employ cheaper, more powerful, and more affordable computational processes. It would put you on the safer side of recognizing profitable opportunities. Governments, health care, financial services, and transportation services are embracing AI for the following reasons and more:

• To detect fraud that is universal malice in the world today.
• To identify intricate behavioral patterns in clients and give alerts for unusual cases or events.
• To grow volumes of available data to create digitalized processing that is cheaper and faster.
• To identify profitable opportunities for an organization and to avoid unknown risks.

Basic Analytics

In the business world today, companies looking to make an impact need to focus on their strengths. Utilizing tools, technologies, and custom software solutions to complement your business operations only makes sense.

Basic analytics is an essential tool that helps you understand what happens in your organization. This is based on the data you have selected. AI can help unleash the real power behind basic analytics. With basic analytics, you get to:

• Create and deliver all your essential strategies.
• Focus on the initiatives that matter for your business instead of getting distracted with concerns that are not relevant.
• Receive alerts for truly unusual upcoming events and recognize patterns of activity in your business setting.

Basic analytics tied with AI lets you be proactive instead of reactive when it comes to running a business.

Advanced Analytics – Predictive and Prescriptive Analytics

These two different types of analytics are very much about trying to identify future trends.

Predictive Analytics – a problem may arise, such as sales that are not on track to meet goals. Predictive analytics is future-facing and uses trends and raw data to help you plan. This analysis is useful in determining where to focus efforts. To meet your problem head-on, you’ll need predictive analytics among other forms of artificial intelligence.

Prescriptive Analytics – this applies to a different course of action. Unlike predictive analytics, prescriptive is based around an analysis of the data. If you’re seeking a particular goal, prescriptive analytics provides more information than predictive. Prescriptive analytics will not only tell you the problem but will also suggest a solution.

Conclusion

Action is the main objective here. Digital transformation helps you to identify the best move that can help your organization succeed. With these in-line, you’ll need the best technology and custom software solution at your disposal.

This is where we can help. At Konverge, we understand technology. We have access to the latest tools and our team is familiar with the interplay of customer success and business success.

Our trained experts can work with you to create a custom software solution to help you achieve your digital transformation goals. Our team can work with you to define a specific goal that you wish to achieve. We then create a plan for achieving that goal with clearly defined milestones and deliverables.

Konverge knows that digital transformation is a process and there is no magic bullet to success. We can help you understand how your business can be more efficient and profitable by embracing digital transformation.

The post What Comes After Digital Transformation? appeared first on Konverge Digital Solutions.

As a digital business, however, one of your most significant responsibilities is finding the right software for your company which means you’ll be choosing between off-the-shelf and custom software. Below, we compare the two options based on some key considerations to help you determine the best fit for your business.

The Question of Cost, Custom Software Vs. Off The Shelf

Let’s begin with a common concern among buyers: which option is more cost-effective – off-the-shelf or custom software? There are two primary considerations to keep in mind here; the cost of acquisition and cost of maintenance.

With regards to the cost of acquisition, off-the-shelf software solutions win. The reason is simple; since off-the-shelf solutions are meant to be sold to multiple users (sometimes in their thousands), the development costs can be spread among many users. The result is lower prices. This is different from custom software solutions that are designed for a single user. Since the individual user has to shoulder all development costs, prices tend to be higher.

Off-the-shelf software solutions are also cheaper to maintain for the same reasons. The maintenance costs can be spread across multiple users. If you choose custom software, however, you must be ready to shoulder all maintenance costs.

So, here, off-the-shelf software solutions win.

Custom Application Development Offers Ease of Implementation

After considering the cost, you then need to find the ease of implementation. How much effort is required to implement the solution successfully?

Here again, off-the-shelf solutions have the edge. There are a couple of reasons why starting with the kind of work required of the organization during custom software development. Although you won’t be the one developing the software, you need to provide the developers with all the information required to create a system that adequately addresses your needs. You may also have to help with testing and UX. These are things off-the-shelf buyers don’t have to contend with.

The other reason is learning and understanding the software. Custom software solutions are unique creations. They are unlike anything you’ve seen out there. It means that you can’t learn off other people because those people don’t have a similar software solution. Often, this results in a more extended implementation phase that could negatively impact your business. Off-the-shelf software, meanwhile, is used by many other people out there. You can efficiently study the software by observing others and better prepare for implementation by learning off other’s mistakes.

The Need for Deep Customization and Scalability

Another common consideration for businesses is customization. And this is where custom solutions win big.

Again, there are two reasons why. First, businesses are typically looking for solutions to specific problems. Whether it’s an accounting issue or security hitch, you’ll want a solution that is created to accurately and adequately address the issue, not just scratch the surface. Custom solutions allow you to find one-time solutions to your problems. Different from off-the-shelf solutions that are designed to address generic and routing functionalities, custom solutions are created to address exactly what your business lacks. In other words, you have a higher chance of fixing your problems with custom software solutions.

The other reason is what’s in the package. Off-the-shelf solutions typically come with unnecessary features that clog the package; features you’ll probably never need. These “spam” features expose your system to unnecessary security threats as well as create an avoidable maintenance headache. Custom solutions don’t come with any unnecessary features. You only get what you ordered.

Ease of Integration with Custom Solution

Another area where custom software solutions win big is integration. Simply put, integration refers to the ability of the new solution to fit into the rest of the system seamlessly. How quickly can your solution fit into the existing system?

Off-the-shelf solutions are not easy to integrate into the rest of the system because they are never designed with the system in mind. The developers aren’t aware of the type of software their potential customers are currently using. All they care about is creating a software solution to help as many people as possible address a problem. It might, therefore, require a significant amount of effort to fit the new solution into the existing system. In fact, sometimes the new system may not fit at all, forcing you to acquire a different solution.

Custom software solutions solve this issue by ensuring that the solution you get is ready to go into the existing system. That’s because before creating the software, developers first evaluate the current system. With that done, they can create a solution that takes minimal effort to integrate into the existing IT environment.

Update Frequency and Security

The good news here is that both off-the-shelf and custom solutions are mostly regularly updated. Nevertheless, there are a few differences in the reliability of these updates.

If you choose to buy your software off-the-shelf, the provider will promise to provide regular updates. It gets better, to update off-the-shelf software, all you need to do is click a few buttons. You don’t have to call an expert to help with the process. Also, you’re likely to receive a notification whenever updates become available. This can help ensure that you don’t miss any new updates.

The problem, however, is when updates aren’t released for an extended period or if some aspects of the solution aren’t updated for an extended period. Remember that new threats come to the scene every single day as hackers become more sophisticated and viruses evolve. Whenever updates are delayed, your business is exposed to endless security risks.

That’s where custom software solutions prove their worth. With custom software, you can add whatever updates you want, whenever you want. You don’t have to wait for new releases to add features to your software. Whenever you feel that the existing solution isn’t serving you well, you call your software development partner to update the solution.

Flexibility and Scalability

Finally, no matter what size your business is, you need to keep scalability in mind whenever they purchase the software. You want to buy a solution that allows you to expand your operations without limitations.

Off-the-shelf solutions might promise this, but they rarely deliver. Typically, you’ll find different pricing plans that offer greater resources as you move upwards. However, ask yourself what happens after you exhaust the resources provided in the highest priced plan. Alternatively, even before we get there, ask yourself about the challenges of moving from one pricing plan to the next plan. In some cases, making this transition may not be as smooth as you’d like. Many business owners have experienced situations where upgrading to the next plan was made impossible by “technical” difficulties, in some cases forcing the company to change providers.

The only permanent solution to this problem is custom software development. With custom development, you can scale at your own pace, as and when you need to.

Making a Decision, Ready to get started?

As you can see, both options have their strengths and drawbacks. But, custom software development comes out on top. You can customize the software to address your specific needs and scale at your own pace. Also, you get to enjoy easier integration and reliable product updates. Don’t hesitate. Or procrastinate. Our custom software solution service is the missing link to streamline your operational excellence. Our application development and mobile app development services have been crafted for the benefit of business like yours. Don’t miss out on the opportunity. Get started by scheduling a free consultation today.

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Custom software development, meanwhile, refers to solutions that are specially built to address a particular situation. They aren’t purchased off-the-shelf. Instead, if you need a solution, such as a program to help you manage your customer database, etc., you must approach a software development company, discuss your needs, and have them design a solution customized to those specific needs.

While packaged software solutions are easier to acquire and even cheaper, an increasing number of businesses have been shifting to custom software to streamline operations. Here are five reasons why this trend is on the rise.

1. Personalization Customer Software Development

Perhaps the biggest reason for the rise in custom software solutions is personalization. Personalization refers to creating solutions precisely as you want and in line with other existing business processes. If you’re building a Customer Relationship Management (CRM) software program, then the design has to match your precise needs as well as seamlessly fit into your current business strategy. This means that the designers begin by assessing your current system to create a solution that complements the system you already have in place.

The most significant benefit resulting from such a design process is continuity and minimal disruption if any. Since the designer already knows how your current system operates, they can build a system that doesn’t require much effort to fit into the existing organizational ecosystem. Also, you won’t have to significantly disrupt the current flow of operations to integrate the new solution. Minimal disruption means you don’t lose momentum, customers, or revenue.

2. Flexible Scalability Offered by Customized Application

Custom software also streamlines operations by enhancing scalability. Scalability is the capacity to change in size or scale. You might be a small business today, but that doesn’t mean you’ll remain the same forever. You could be planning to add a few more employees, open a new branch or two, or launch a new line of products. To make these changes, you need to update your software to reflect the new employees, departments, or product lines. When your customer base expands, you also need your software to “expand” to accommodate the new customers.

Custom software allows for easier and more reliable scalability compared to packaged software. Take an example of the CRM solutions mentioned earlier. Packaged CRM software solutions are available in different plans where each plan can accommodate up to a specific number of customers. It means that unless your CRM allows for smart, automatic upgrades to higher level plans, once your current level is used up, you’re back to square one.  Custom software solutions are built as per your needs to allow for seamless scalability and growth.

3. Unmatched Security

Security is a significant issue at the moment. Cybersecurity, in particular, is currently a menace for many small businesses. A minor lapse in your system can allow criminals to hack your business and make away with vital business documents or even customer information. If you’re lucky enough to keep your business alive after such hacks, you can rest assured of widespread public backlash and damaging legal battles.

Packaged software rarely come with sufficient security measures to protect businesses from hacks and cyber-attacks in general. Yes, a majority of these solutions allow you to update your software from time to time to seal loopholes that may lead to hacking.  However, is that enough? In this age where even multinationals like Amazon are being hacked, is updating your software sufficient? The answer is NO. Instead, you need solutions that are created with your specific vulnerabilities in mind; not general vulnerabilities, but your vulnerabilities. That’s where custom software solutions come in. These solutions are created to solve your specific problems and, therefore, are better suited to address any weak links in your security. 

4. Amazing Support and Maintenance

No software program is perfect. Even the iOS which is loved by millions is ridden with flaws that hackers have in the past exploited to steal information and money from users. Moreover, it’s not just bugged. Commerce software solutions come with several other issues ranging from difficulties in installation to failed upgrades and many others. When these issues arise, you need someone to help you fix the issues right away. Remember that the longer the problem remains unfixed, the more money and, possibly, customers you continue to lose.

The custom software gives you access to maintenance solutions and support in a way that packaged software can’t. With custom software, if you have a problem, you can directly call the development company, and they’ll be happy to send someone over to help fix the problem. Most of these companies even provide scheduled maintenance to ensure that the software is working optimally. This is a sharp contrast to packaged software providers whose support is unreliable at best.

5. Minimize Costs

Yes, the acquisition cost of custom software is higher compared to that of packaged, off-the-shelf solutions. However, over the life of the software, custom solutions come out on top. Not only will you spend less money on maintenance, but you will also spend less time fixing issues.

Additionally, since custom solutions are designed in line with your business needs, you won’t need endless training sessions to learn about or teach employees how to use the new software. This, again, means that time is saved which can be spent working on revenue-generating activities. Training costs are also saved.

Finally, packaged solutions don’t always work. It isn’t uncommon to purchase a solution and realize, one month down the line, that it’s not the right solution for your business. By this time, you’ll have lost money and time on that first solution. If this happens twice or thrice, it can seriously affect your bottom line. Custom solutions save you from this trouble. You only have the solution designed once, and that’s it.

Now, Take a Step Forward and Get Your Own Custom Software Solution Build

As you can see, your business is a lot better off with custom software development. The initial investment might be a little higher compared to packaged software solutions, but over time, the advantages become apparent. Besides, having a software solution that is built off the analysis and evaluation of your business is far much a blessing compared to one-fit-for all!

The post Streamlining Operations: 5 Ways Custom Software Boosts Efficiency appeared first on Konverge Digital Solutions.

If you are into Information and Technology sector, the realization of a paradigm shift from manual work to software should not be an element of surprise for you. There is a huge demand for software in every sector. From libraries to hospitals, from banks to schools, from gyms to petrol pumps, everyone is seeking software to simplify and perform their work with precision.

Although there is a huge demand, there is cut-throat competition too. Many established as well as emerging industries which are catering to all sorts of software solutions. If you are one of those and want to stand out from your competitors by delivering the software as early as possible and within the stipulated budget, read on for the ten most useful tips:

Validate all Requirements

Providing the client, the desired features in software is the ultimate aim of a software developer. A well-defined requirement list forms the basis of a well-structured software. Business requirement analysis forms the first and an essential step in the development of software. The requirements document defines the whole framework of the software. The requirement document is the go to page to assure that the software is being built on the correct lines. The requirements can be referred at every stage from defining the architecture to the final testing. Poorly gathered information can lead to the deviation of the software from the actual requirements.

Use Agile Development

The conventional approach to building software is the waterfall model, but the efficiency of the waterfall model is more often than doubted. The waterfall model is accused of being a model derived from different industries and is not very apt in the IT sector. However, lately, the agile development is more appreciated in IT sector. Being agile simply means running the development in cycles. The cycles include planning, development, and feedback. This approach helps to keep up with the project requirements and allows incremental growth and also makes it possible to meet the deadlines.

Divide The Project Plan Among Your Best Team

A motivated team can work wonders. Software development is no one man task, but it is also not a task that needs an army of men. While allocating tasks, one needs to be careful. The right functions should be handed to the right people. It is essential to know the strengths and weaknesses of your teammates before you task allocation. The tasks and the responsibilities need to be allotted based on the same. The team should have sufficient members so that the work is divided equally and everyone is accountable for their responsibilities. For resources, the responsibilities need to be prioritized and defined well. 

Outsource Generic Work to Keep the Cost Low

To achieve the work in stipulated timelines, the option of outsourcing the project as whole or parts of the project has worked like a wonder for some. Outsourcing work can be done to either compensate the resources unavailable at your end or to compensate the expertise. Before outsourcing, it is imperative to consult the vendors, get their quotes and decide on the most suitable one. While handing over the work, a clearly defined timeline and scope of work are like a mandate. Thus outsourcing can thus help in the completion of the project on time and even assist in cost reduction.

Have a flawless communication

There can always be a gap between the deliverables and the desired. This means that there is a communication gap between the stakeholders. Communication between all the stakeholders is a key to the smooth execution of the project. The stakeholders can be the customers, the project manager, the development team, the top executives and the vendors or the third parties involved. Everyone related to the project must be aware of the project details, the timelines and the scope of work. The progress report should be communicated to everyone involved in the project and in case of a problem or concern the right person should be approached. Written communication is always better than oral communication.

Keep Track of Progress

 It is essential to know where you are on the project work, whether the quality of the project is maintained, whether the timelines are well adhered to, and whether the project is oriented towards its final goal and that all the requirements are being fulfilled. It is required that the project managers keep asking these questions to himself and his team at the completion of every phase to make sure that all the answers point in towards the project being completed at the right time in excellent quality. If the answer is not in favor of the project, the problems can be considered, and the issues can be resolved there and then. 

Involve Clients in The Middle

Involving client at every step does more good than what is otherwise thought. Getting feedback time to time from the client helps to be on the same page as the client. When the client is in a continuous loop, the time invested in the corrections or changes to be made after the completion are saved. Informing the client on a regular basis also helps in building good relations and gaining the clients’ trust thus increasing credibility.

Avoid Requirement Creep (Scope creep)

Scope creep a project manager’s worst nightmare. Project creep refers to the changes, continuous or uncontrolled growth in a project’s scope after the project has begun. This is a more significant problem than it seems. Scope creep can hamper the timelines, increase the workload and also disturb the commercials. Scope creep the effect of flaws in the requirement definition. To avoid scope creep, it is vital that the first stage that is, the requirement gathering is done right, documented well, and approved by the client.

Frequently Test

Testing frequently is not just a notion to be put forward, it is instead a tried and tested formula to ensure timely delivery and in the stipulated budget. Testing frequently means that the flaws and loopholes are rectified there and then. Redoing a whole module for one mistake done initially involves enormous costs. To control the budget, frequent testing makes a huge difference.

Stay Organized

Moderating the complete work, identifying the mistakes and making sure that all the requirements are met in the given time frame is easier said than done. It is close to impossible to keep track of all the conversations between all the stakeholders and to keep up with the speed of the project by one person. To help the project development teams, there are many tools which take care of everything mentioned above. These tools generate daily reports and keep everyone on the same page and are important to stay organized.

Conclusion

In the age of software, where there are many of options available to everybody who wishes to build software, it is crucial for a software development team to make a mark. Many organizations deploy many cost reduction techniques that but with least consideration of quality. It is essential is that the project quality is not hampered in the whole process of cost reduction. The above-mentioned steps are sure to keep you on the right track and achieve your goals of acing the software delivery game!. At Konverge have helped many leading Canadian with software development. With over 25 years of experience in custom software development space. We are leading software development solution provider in Canada. Contact us to take to get a free consultation. 

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